Bordenkircher appointed as quality award examiner

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NAPOLEON -- Kim Bordenkircher of Henry County Hospital, Napoleon, has been appointed by Dr. Patrick Gallagher, director of the Commerce Department's National Institute of Standards and Technology (NIST), to the 2011 board of examiners for the Malcolm Baldrige National Quality Award. The award, created by public law in 1987, is the highest level of national recognition for performance excellence that a U.S. organization can receive.

As an examiner, Bordenkircher is responsible for reviewing and evaluating applications submitted for the award. The board is composed of approximately 500 leading experts selected from industry, professional and trade organizations, education and health care organizations, and nonprofits (including government).

Those selected meet the highest standards of qualification and peer recognition. All members of the board must take part in a preparation course based on the Baldrige criteria for performance excellence and the scoring and evaluation processes for the Baldrige award.

The Baldrige award may be given annually in each of six categories: manufacturing, service, small business, education, health care, and nonprofit. Awards have been presented to 80 organizations, including the 2010 recipients.

Information about the Baldrige National Quality Program and the application process is available from the Baldrige National Quality Program, at 301-975-2036 or nqp@nist.gov, or from the Baldrige Program's website at http://www.nist.gov/baldrige.

"The Malcolm Baldrige Award is the benchmark for quality excellence. I am thrilled to further my learning and share this knowledge to help improve health care in northwest Ohio," said Kim Bordenkircher, Henry County Hospital's chief executive officer.

Bordenkircher also recently lead two break-out sessions at Professional Research Consultant's 2011 annual conference, was a panel expert at Studer Group's "Taking You and Your Organization to the Next Level" conference, recorded a national teaching webinar for Studer Group, and was a keynote speaker at the following conferences: Center for Rural Health & Long Term Care Facilities annual summer meeting, Leadership Development Institute of Midwest Health System, and the Association of Ohio Health Commissioners.

"Health care is in the process of revolutionary changes," commented Bordenkircher. "There was a time when nobody traded best practices, I am pleased that this is no longer so. I am honored to share Henry County Hospital's journey to excellence so every patient can have an exceptional experience wherever they choose to receive care."

The Award Program is managed by NIST in close cooperation with the private sector. ASQ in Milwaukee, Wis., administers the program. For further information about Kim Bordenkircher, contact 419-591-3825.

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